Come join the company that is the world’s most widely used online performance testing Software as a Service, with thousands of customers around the world. Google “website load test!"
We are looking for a Customer Success Manager to join our growing team in Holmdel, NJ. Customer Success Managers (CSMs) are responsible for proactively engaging with Load Impact prospects and customers to drive success for both parties. CSMs are responsible for driving customer satisfaction, product deployment, utilization, conversion to paying subscribers, renewals, and ultimately, increasing the lifetime value of our customers.
The role requires a combination of sales engineer, customer service/support, and inside sales skills. The technical skill set is a critical requirement for this position-- you will be engaging with software developers and DevOps teams.
We have a very progressive, cutting-edge product and culture. You must be prepared to move at warp speed! Does this sound like a tall order, or does this sound like the type of role where you can apply all those skills you already have and be rewarded for what you bring to the table?
This is an exciting opportunity to join a leader in their space. If you want to be part of a team shaping the future of their industry, this is the time and Load Impact is that company.
About Load Impact:
We are a small, successful performance testing company already selling our services globally with great growth traction. Some of our current customers including companies like Microsoft®, SalesForce, United Healthcare, ServiceNow and Citrix. We enable our customers to deliver high performance websites, web apps and APIs to market faster.
We are headquartered in Stockholm, Sweden (so yes, you may get to travel there every now and then), and this is a critical hire to continue to build out our Holmdel, NJ offices and presence in the U.S. market.
We provide a top-notch work environment, developmental opportunities, and a competitive total compensation package. If you’re highly entrepreneurial, confident, and passionate, with a proven track record of Customer Success, please apply today!